1. How much the shipping fee? Shipping Fee $15 (CANADA & USA) No matter what purchase order value, only $15 per single order. International Shipping Fee: under purchase value $30, shipping fee $15. Over $30, Please send Email for request with your Purchase List and Address Together.
2. Do you offer pick up locally?
Yes, we do. Without any extra charge, please make appointment via email: firstname.lastname@example.org
3. How about the sales tax rates?
Province Sales Tax Rates
British Columbia 12%
New Brunswick 13%
Northwest Territory 5%
Nova Scotia 15%
Prince Edward Island 14%
Unite State & Other Country No Tax
4. What do I do if i receive a broken item?
Our broken rate on shipping is only 3/1000, If you receive a broken item, please take a picture to us, we will resend a new one to you.
5. How long I will get my shipment?
Canada and USA 3 to 7 business days
Other country is 7 to 15 business days
6. Will I get a shipping track number?
We can offer the tracking number of Canada, USA and UK if you request.
7. What payment options?
- At the check out page, you will see the “PAYPAL” logo, it accepts all of payment options. ( Visa, Master, American Express ). Even you don't have paypal account, you still can complete the payment.
- Canada Customer can pay with Interac Online
At the check out page, you will see the "Total Amount". if you are not willing to pay through Paypal. Please see below instruction:
1. Login to your online bank and select the Interac eTransfer
2. Follow your financial institution’s guide, you can complete the payment within 1 mins . Around 20 mins, we will receive the payment and your order will be processed,
3. "email@example.com " as recipient.